Ridgeview is dedicated to the health of the planet, the wellbeing of employees and the trust of customers. We simply believe in doing better business. Our ambitions to lead the way in sustainable and ethical business practices mean that we are committed to making every step along the journey – from vine to glass – efficient, ethical, and ecologically positive. As we approach our 30th anniversary in 2025 and our third year as a B Corp, we have much to celebrate.

We are founder members of the Sustainable Wines of Great Britain, and, in 2020, both our vineyard and winery became officially accredited under the scheme. In 2022, we became an official Certified B Corporation®, joining some of the most innovative and inspirational businesses making strides in the global sustainability movement. One of only 25 global B Corp wineries at the time of accreditation, we achieved an overall impact score of 92.9 with notably high scores in areas such as ‘Environment’, ‘Ethics & Transparency’, ‘Diversity, Equity & Inclusion’, ‘Mission & Engagement’ and ‘Governance’.

Aligned with B Corp impact areas, we focus on five pillars of sustainability: governance, workers, community, the environment, and customers.

GOVERNANCE

· Remaining at the forefront of industry best practices and innovations in sustainable business and winemaking. Empowering decision-making based on our goals.
· Allocating dedicated time for B Corp workgroup leaders and enhancing team involvement opportunities.
· Supporting stakeholders in enhancing their own sustainability credentials and guiding and supporting other companies on their B Corp journeys.
· Actively participating in in the Brighton B Local group, which a member of our staff is a co-chair of.

WORKERS

· Ensuring employees feel valued by celebrating development, internal promotion and rewards.
· Providing a framework for employees to feel purpose in the wider context of community, ethics and sustainability.
· Embedding flexible working as well as training to support minority groups.
· We have increased our employee retention rate to 90%.
· Achieved ‘A Great Place to Work” certification in December 2024, East Sussex Gold Wellbeing Award in January 2025 and Menopause Friendly committed.

COMMUNITY

· An employer supported volunteering scheme and volunteer day given to all.
· Charitable giving and community investment policies and practices including support for Prept charity food education and support for over 50 local charities.
· Delivered 100 hours of mentoring for a local students and 255 hours in support of industry, educational, environmental and Sussex tourism.

ENVIRONMENT

· Recertified with a new gold award in our Sustainable Wines of Great Britain vineyard audit.
· Completing our roadmap to becoming carbon neutral by 2030.
· Improving waste management and upping recycling rate to 75%.
· Enhancing Scope 3 emissions tracking, building on our progress with raw materials and key suppliers e.g. glass and looking a better tracking system.
· Implementing our 2024–2029 Woodland Management Plan to improve tree management, light exposure, wildflower edges, and creation of a new pond habitat.

CUSTOMERS

· Strengthen customer relationships with innovative initiatives aligned with shared values.
· Launched a new Customer Service Academy to empower our customer facing team to deliver exceptional customer experiences.
· Offering an exciting new visitor experiences on-site and our restaurant, The Rows & Vine including self-guided tours and a summer shuttle bus service to reduce car journeys.
· A customer stewardship programme to monitor satisfaction feedback and retention.
· Relaunch of Ridgeview’s OurView wine club with bespoke membership experiences.
· Enhance customer experience by improving monitoring, measuring satisfaction feedback and visitor retention.

Looking ahead, what are the longer-term company goals?

We strive to foster long-term relationships with all of our stakeholders, creating a shared value built on the principles of business for good. We are committed to advance our sustainability efforts year on year, targeting a recertification for B Corp with a score of over 100 points in 2025 and carbon neutrality by 2030.